About Toya Shop

Who we are

Toya Shop is a Romanian online store dedicated to premium home fragrance. We specialise in premium home fragrances handcrafted in Italy, rooted in a straightforward idea: your home deserves the same level of care as any other part of your life.

We don't carry mass-market products. We curate a focused, considered collection of lines that work together, so you can build a coherent atmosphere in your home rather than buy a one-off product.

Italian origins, genuine craftsmanship

Our fragrances are born in Puglia, southern Italy, a region with a deep tradition in aromatic plants, botanicals and natural essences. Every product in the collection is the result of a careful artisanal process: selected raw materials, balanced formulas, and precise attention to detail from fragrance composition through to packaging finish.

The line covers the full home-fragrance ecosystem:

Reed diffusers: continuous fragrance, flame-free and effortless
Diffuser refills: the same intensity, without replacing the bottle
Room sprays: instant freshness in any space
Car fragrances: the same Italian elegance, on the road too
Scented candles: ritual, light and aroma in a single object
Scented cards: refined details for drawers, wardrobes or parcels

Why Toya Shop

We are a small team based in Oradea, part of the same family of brands that operates The Gossip Studio (thegossip.ro). We know the products we sell. We don't just list them; we test them, understand them and recommend them thoughtfully.

All products are genuine, made in Italy and sourced directly from our Italian producer, with full assurance of authenticity and Italian quality. We ship exclusively within Romania via GLS, quickly and reliably.

Your rights as a customer

We comply with Romanian and EU consumer protection law:

14-calendar-day right of withdrawal from the date you receive your order, with no obligation to give a reason (OUG no. 34/2014 / EU Directive 2011/83)
Refund within 7 to 14 business days of receiving the returned product, via the original payment method
Personal data protection in accordance with GDPR (EU Regulation 2016/679)
Complaints: you may contact ANPC at https://anpc.ro or use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr

Legal information

Trade name: Toya Shop
Website: www.toyashop.ro
Operated by: RELAXITY S.R.L.
CUI (Tax ID): 30533870
Trade Register: J05/1309/2012
EUID: ROONRC.J5/1309/2012
Registered address: Strada Vlădeasa 14, Oradea 410222, Bihor, Romania
Phone: 0744 334 507
Email: office@toyashop.ro
IBAN:
Bank:
VAT registered: Yes (VAT no. RO30533870)